Effective December 19, 2016


Welcome to the O-AT-KA Milk Products website. The Site and Services are intended for general audiences and commercial use. Your (“You” or “Your”) privacy is important to O-AT-KA Milk Products Cooperative, Inc, (“Us”, “We” or “Our”) and we understand the value of protecting your privacy and safeguarding the information that is being collected about You through Our website (“Service”, “Site”).  The following policy intends to outline how we collect, use, store and distribute personal information that is collected. 

Collection of Information

Personal information is information about You that identifies You personally and that is not otherwise publicly available, such as Your name, email address, date of birth, physical address or other personally identifiable information (“Personal Information”).  Information is collected in two ways. (1) You provide Personal Information voluntarily; or (2) collected by Us automatically when You access the Service, such as observing Your use of the Service, through the use of cookies, and other Internet technologies as they become available.

We do not collect Personal Information on many of the webpages on this Site.  You can browse and view the content on many of these webpages anonymously.  We may need Personal Information from You, however, to provide You with certain services or access to certain content.  By requesting such services or accessing such information, You are voluntarily providing Us with Personal Information.


Information generally is collected from you involuntarily when You visit the Site, by use of cookies.  A cookie is a text file that a web-service can store on Your web browser and later retrieve.  A cookie enables the Service to recognize You as a prior user, provides the Service with information regarding Your prior use and assists Us in determining what portions of the Service are most appropriate for You.  Your Web browser may provide You with the ability to not accept cookies.  To take full advantage of the Service, We recommend that You accept cookies from the Site.  

The Ways We Use Collected Personal Information

We do not sell or rent Personal Information collected during Your use of the Site without Your permission.  From time to time, We may employ third parties to perform functions on Our behalf.  We may share Personal Information with such third parties in order for them to provide content or complete a requested transaction or to otherwise perform services requested by You.  We will not share your Personal Information with unaffiliated third parties for direct marketing purposes.

We use Your Personal Information to provide services requested by You, process and administer Your requests for information, improve Our marketing and promotional efforts, statistically analyze Site usage, improve Our content and product offerings, and customize the Site content and layout.  Also, We may communicate with You through Your email address to respond to Your submission of an inquiry.  We may also use any feedback You provide for any purpose.  

We may use Personal Information to resolve disputes, investigate problems, or enforce the Terms and Conditions of Use.  At times, We may review the status or activity of multiple users to do so.  

We do not sell, license, lease or otherwise disclose Your information to any other parties, other than as described above. We may disclose Your information when necessary to comply with laws, law enforcement or court orders, or to protect the rights, property or safety of another person, including Our own property or rights.

Google Analytics

We may use Google Analytics to collect information about Your use of the Site. Google Analytics collects certain information, such as how often You visit the Site, the pages You visit, and the other websites You use prior to visiting the Website.  We may use the information received from Google Analytics to improve the Site.  Google Analytics collects only the IP address assigned to You on the date You visit the Site, rather than Your name or other identifying information.  We do not combine the information collected through the use of Google Analytics with Personal Information.  Although Google Analytics stores a permanent cookie on Your web browser to identify You as a unique user the next time You visit the Site, the cookie cannot be used by anyone but Google.  Google’s ability to use and share information collected by Google Analytics about Your visits to this site is restricted by the Google Analytics Terms of Use available at and the Google Privacy Policy available at You can prevent Google Analytics from recognizing You on return visits to this site by disabling cookies on Your browser.

No Collection of Children's Personal Information

It is Our intention to operate this Site within the guidelines established by the Children's Advertising Review Unit of the better Business Bureau (CARU) and in compliance with the Children's Online Privacy Protection Act of 1998 (COPPA.)  Therefore, it is not our intention to knowingly collect any Personal Information from children under the age of 13, and We reserve the right to delete any information We believe to be in violation of this Privacy Policy.  

Do Not Track

We do not respond to web browser “do not track” signals or other similar mechanisms.

No Liability

We take great strides to preserve and maintain Your information, but can not guaranty that any such information will not be misused or disclosed to third parties. When You voluntarily disclose Personal Information online, for example, in public areas or through email, others can collect and use such information.  No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure.  We will not have any liability to You for any such misuse or disclosure.

Third Party Practices

The Site may contain links to other websites that have their own separate terms and conditions and privacy policies.  We have no control over, and assume no responsibility for, the content, policies, and practices of any third-party websites.  The terms and conditions and privacy policies of such websites govern Your use of the services offered on those websites. 


By visiting the Site and/or using a service, You consent to the collection and use of Your information as set forth in this Privacy Policy.  We reserve the right to make changes to this Policy at any time, without notice to You. Use of this Site constitutes agreement to the most current version of the Policy posted on the Site and the Terms it contains therein. It is our recommendation to periodically check the Site and/or the Service for changes to this Privacy Policy. 

Additional Information

Any questions or concerns about the Site and this policy can be directed to Attn: Communications Coordinator  700 Ellicott Street, PO Box 718, Batavia, NY 14021-0718 or by email to We will make every effort to respond within a reasonable amount of time.